Paul F from New Canaan says...A short note to commend Xavier and Edwin Jr. for their superb work installing a radon remediation system. They were meticulous in scoping out the project, made the effort to ensure that we understood exactly what they were going to do and why, and were disciplined in their approach to getting the project done. Also they were very clear as to what (and how) we need to do to set up for the test this week-end. They were meticulous in cleaning up as they went along. Xavier and Edwin Jr are extremely professional, knowledgeable, articulate and extremely pleasant. It was a pleasure having them at the house for the project. They are exemplary ambassadors for Connecticut Basement Systems Radon, Inc and tribute to the company.
Nelson H. from Guilford says..."Just had the filters changed and Scott was very courteous and prompt. Always great service from Ct Basement Systems Radon."
Mike O. from Farmington says..."These guys have been great to me. I have a old brick house with a finished basement. My wife and I also are very particular about seeing pipes, etc. tgey have come back multiples times and worked extensively with us to be very creative around designing a solution that (a) solved the problem, (b) met out aesthetic requirements which was no easy task and (c) was affordable. I would highly recommend tgese guys. Thanks CTBSR!! "
Liz Z. from Watertown says..."Kevin and Ryan provided fabulous service today! They were prompt, courteous, professional and took the time to listen to my concerns. It is so unusual today to receive good service anywhere, so I really feel the need to commend their work ethic. Ct.Basement Systems Radon should be most proud and appreciative of Kevin and Ryan. Thank you again"
Patricia E. from prospect says... "In the 3 1/2 years I have been in my house, I can honestly say that I would never recommend any vendor that I have used so far - not one! (for various reasons) A friend of mine suggested I call CT Basement Systems (because they do well and radon also, which I did not know). I'm so very glad I did! I would HIGHLY recommend CT Basement Systems - and I would use them again. Everyone that I had contact with in this company was friendly, professional, knowledgeable, and bent over backwards for me. In todays day and age where customer service and customer satisfaction is so very lacking.... It was so refreshing to know there are companies out there that stand behind their name and want their customers to be happy and satisfied. CT Basement Systems is absolutely one of those companies! 5 Stars!"
Jennifer B. from Cos Cob says..."CTBS is a wonderful company to work with. Therese an office staff member is friendly and responsive. Kevin and Xavier installed my radon system and I was impressed with their customer service skills and professionalism. They were pleasant to work with and were quality craftsmen. I will happily recommend CTBS in the future."
Sandra T, from South Glastonbury says..."Nick & Ed were absolutely wonderful! They both worked very hard and were so polite!"
John M. from Southbury says..."Mike did a very thorough job cleaning bubbler unit!!"
Larry V. from Stratford says..."It is a pleasure dealing with a class act company such as Connecticut Basement Systems Radon Inc.. Your work is meticulous, your staff the most responsive and your results are phenomenal. When ever I am asked to recommend a Radon Removal Company I always say, "There is only one company that I would suggest and that is Conn Basement Systems Radon" Thank you for being such a professional and expert company to work with. Regards, Larry V."
Ed B. from Weston says...."To Steve, Luke, Mike and the entire team; We want to thank you all for your ability to remove our broken radon unit and install the new unit before Christmas! It meant so much to us and we were able to continue our long standing family tradition of hosting Christmas dinner. Your skills, flexibility, customer focus and professionalism was a joy to witness and like a present for all our family. Thank you for all your help! We wish the entire staff at CT Basement Systems - Radon a safe, healthy and prosperous New Year! Sincerely, Ed, Debbie and the Burke Family Weston, CT"
John K. from West Hartford says..."I was in the process of selling my home. I had radon levels of 9pcls. I was calling for estimates and got a "firm" price from one company who never saw the house. I aslo called CT basement. They came to the house and wrote up a firm price. There was a crawl space that had to be addressed and from what I understand, that would have been ADDITIONAL to the firm price the other company gaveme. CT basement was fair and quick and courteous. My levels went dow to 1.3 pcls after they installed the system! I colsed on the house and am now in Florida!!. Thank You!!
Mary & Bud P. from Stafford Springs say..."Kevin and Ryan were very professional, knowledgeable, and had excellent customer service skills. We learned a great deal from the presentation and demonstration. And because of Kevin's knowledge and skills we would highly recommend Connecticut Basement Systems Radon, Inc. to anyone needing that service. Thank you so much!"
Heather S. from Greenwich says...."I wantedt to let you know that your team was fantastic. Ralph & Kevin were really helpful guys that do great work!"
Steven Z. from West Reddding says..."Brilliant installation this morning. Kevin and Xavier were terrific. Extremely helpful and left me the area even cleaner than they found it. If all this praise seems over the topit is just to say how happy we were with them and the finished job. Especially my wife who had some concerns over a loss of closet space which Kevin quickly solved."
Gregory C. from New Hartford says..."Ted was totally excellent."
Ralph P. from S Glastonbury says..."Nick was very attentive to the job and recommended practical solutions for us. Good work and affordable. We will definitely hire Ct Basement Systems again for our next plumbing project. Thank you."
Sally S. from Greenwich says..."Our home in Greenwich went on the market 3 years after my husband passed. I had asked another company to give me an estimate for radon in my basement air and in my well water. I have a very large estate and the other company underestimated the amount of water and the size of equipment needed. My agent hit the ceiling when I told her I did not call CT.Basement. Steve the owner came out and confirmed that everything quoted was undersized by the other company and that there would have been a lot of problems in a short time.CT Basement installed the right equipment and the buyer was completely satisfied and we moved on. Thank you CT Basement"
Henry J. from Stamford says..."After finding out that we had uranium in our water Nick from CT Basement came to our home and installed a system to remove the uranium. Its not something I would have ever thought to test for but thank goodness we did! For the professionalism and price we were very satisfied with the service we received."
Don M. from Redding says... "We walked into a drowning home. The water tank had ruptured. The name of the company that had originally installed the tank (not CT Basement) was the first number we called. My wife insisted we also call CT Basement for a quote. CT Basement Systems installed and service our radon remediation water system. The price difference was absurd. CT Basement was hundreds of dollars fairer. They knew we needed help quick! They arrived swiftly (ahead of schedule). Courteous and professional employees did great work and left no trace they had been there. Rarely do we encounter a firm we gratefully write a check to for their service! CT Basement deserved every dollar. We won't use anyone else for water related work in our home. Any chance we have we will recommend CT Basement!"
Shelia J. from Bristol says..."CT Basement system is the only company we use for our water treatments. Ted is an excellent experienced professional who is able to let me know how my systems work. I request him every year to do my service! Thank you Ted and CT basement systems!"
Joe R. from Pomfret says..."We had Kevin & Ralph to our home to install a radon in air system. The workmanship was outstanding and they were very knowledgable when explaing the system and how it works. We retested after the installation and got a reading of 1.4! Starting level was 8.5! Im happy to have a playroom where I feel secure and safe having my kids play"
Samantha R. from Shelton says….“I had an excellent experience with CT Basement. They were prompt and courteous. They left no mess after the installation of our air system. A rep came to my home and gave me a fair price for the work we had done. I would def recommend them to my neighbors”
Jonathan J. from Simsbury says..."I have a new baby at home and my wife and I one night discovered our well pump had failed. We called CT basement systems and they came out immediately and installed a new pump!"
Patricia F. from Pound Ridge says..."I have CT Basement service ALL my well water equipment every year. They have excellent skills and service rates."
William H. From Greenwich says..."Finding out there was radon in my new home was a suprise. Ct Basements came out and put my mind at ease and installed a system within the week! And guaranteed their work for 5 years!"
Gina M. from Wilton says..."My husband and I almost passed on our dream home in Wilton because there is arsenic in the water, then CT Basement Systems came and let us know the options for removal. We bought the house of our dreams and had CT basement install the system and have no worries about our drinking water."
Xi P. from Norwalk says..."As far as service companies go, I would recommend CT Basement Systems Inc. My water quality has never been better."
John K. from Darien says..."I have never had a home with well water. There was allot of equiment in the basement and I had NO idea what it was all for. CT basement came out as a courtesy and explained the systems to me. I have had them to my home every year to perform the services needed and have never been disappointed!"
Monica L. from Stamford says..."I had a smell from my well water that made my family not want to even use the water for cooking. CT Basements came and installed a filter system that immediately removed the smell."
Joe R. from Cos Cob says..."I was going to use a company that said it was local to install a radon system for what I thought was an excellent price. However after calling around, I found out that company wasnt local at all! CT Basment systems has a local office I got to see and bring my deposit to. The entire staff is courteous and professional."
Tracey G. from Easton says..."Selling a home is stressful enough and to find out that you need to install a radon system doesnt help, but I must say CTBS is the place to call to make it an easy, pain-free process!"